The CourtLinked Filing Guarantee
We stand behind every document we prepare. If your case isn't correctly filed due to our error, you get a full refund — no questions asked.
✓ 100% Satisfaction Guaranteed · Full Refund if Incorrectly Filed · Trusted Since 2004
How the Guarantee Works
CourtLinked's paralegals carefully prepare and review every document before submission. If we make an error that results in your case being incorrectly filed — such as filing in the wrong court, preparing documents with incorrect party information, or failing to comply with state court rules — we will issue you a complete refund of all fees paid to CourtLinked.
Simply contact our support team within 30 days of receiving your documents, describe the issue, and we will review and resolve your claim promptly — typically within 3–5 business days.
What's Covered
Small claims complaint filings prepared incorrectly
Missing or wrong defendant/plaintiff information on filed documents
Wrong court or jurisdiction selected for your case
Errors in the claim amount or case type on prepared forms
Documents prepared that don't comply with applicable state court rules
What's Not Covered
Cases where the court denies the claim on the merits
Outcomes of hearings or trials
Cases where the client provided incorrect information
Services already delivered (e.g., demand letters already sent)
Change of mind after filing has been completed
How to Submit a Guarantee Claim
Contact Us Within 30 Days
Reach out to our support team within 30 days of receiving your prepared documents.
Describe the Issue
Provide your case number and a brief description of the filing error you believe occurred.
We Review Your Claim
Our team will review your case within 3–5 business days and determine if the error was on our end.
Full Refund Issued
If the error is confirmed, a full refund of all CourtLinked fees is issued to your original payment method.
Have a Question About Your Filing?
Our team is here to help. Reach out and we'll make it right.